WigoSend
Google Workspace migration

Move your business email from Google Workspace with confidence.

Switch your Kenyan business email to WigoSend with a structured migration process designed to protect your domain, mailbox history, and business continuity. Prepare your workspace, synchronise existing messages, update your DNS records, and complete the final checks with guidance at every stage.

Keep your existing domainNo message lossGuided DNS cutover
Why Kenyan businesses switch

What businesses are looking for when they leave Google Workspace.

Google Workspace is powerful, but the total cost can become difficult to manage as a Kenyan business adds users, departments, and shared addresses. Compare your current cost and decide what works for your organisation.

Capacity-based pricing

Compare your current per-user cost against WigoSend's capacity-based plans. As your team grows, you add capacity rather than paying for each additional mailbox individually.

Professional email on your existing domain

Your team's addresses stay the same. What changes is where the email is hosted and how it's administered.

Centralised mailbox administration

Manage all mailboxes, aliases, and shared addresses from one administration interface without requiring deep technical expertise.

Shared inbox workflows

When support@ or sales@ need proper triage and assignment, WigoSend Team is a natural next step — a separate product, added when you're ready.

Payment options for Kenyan businesses

WigoSend offers payment options suited to Kenyan businesses, including plans priced in KES.

A focused communication platform

WigoSend is built for professional business email and team communication — not a broad productivity suite you pay for but mostly don't use.

Migration scope

What can and cannot be moved from Google Workspace.

Depending on your migration scope and source configuration, the process may include the following. Be clear with your team about what transfers and what stays behind.

Typically included

  • Custom-domain mailboxes
  • Existing email folders and messages
  • Mailbox aliases
  • Domain-level DNS records
  • Mail client configuration
  • Shared addresses moving into WigoSend Team

Outside standard scope

  • Google Calendar (not automatically migrated)
  • Google Contacts (not automatically migrated)
  • Google Drive files
  • Google Meet history
  • Other Google Workspace services

WigoSend is an email and team communication platform, not a one-for-one replacement for every Google Workspace service.

The migration process

A structured path from Google Workspace to WigoSend.

These steps are designed to protect your domain, mailbox history, and business continuity throughout the transition. Follow them in order.

1Step 1 of 7

Review your current setup

List your domains, users, aliases, groups, forwarding rules, mailbox sizes, DNS records, and applications that send email. A complete inventory prevents surprises during cutover.

2Step 2 of 7

Prepare WigoSend

Create your organisation, verify your domain, provision the required capacity, and create the destination mailboxes. Do this before running any data transfer.

3Step 3 of 7

Synchronise existing mail

Run the initial mailbox transfer while Google Workspace remains active. Your team can continue working during the preparation phase.

4Step 4 of 7

Reduce DNS TTL

Lower the relevant DNS record TTL before cutover so changes propagate more predictably when you update MX records.

5Step 5 of 7

Update mail routing

Change the required MX records and confirm that new messages begin arriving at WigoSend. Keep Google Workspace active during this window.

6Step 6 of 7

Complete the final synchronisation

Transfer messages created or received during the cutover window, then verify mailbox access and delivery for each user.

7Step 7 of 7

Test and monitor

Check inbound mail, outbound mail, aliases, SPF, DKIM, DMARC, mobile access, desktop clients, and any application sending. Do not cancel Google Workspace until this is complete.

Keep both providers active. Do not cancel Google Workspace until your post-cutover checks are complete. This protects you if any message needs to be recovered or any setting needs adjustment.

Before you start

What you need before starting the migration.

Gather these before beginning. Missing any of them mid-migration extends the process and increases risk.

  • Access to your domain registrar or DNS provider
  • A list of current mailboxes and aliases
  • Administrator access to the source Google Workspace environment
  • A confirmed WigoSend organisation with verified domain
  • A migration window agreed with affected users
  • A plan for applications and devices that send email through Google
  • Current SPF, DKIM, and DMARC records documented
Kenya-specific planning

Planning considerations for Kenyan organisations.

For Kenyan companies, co-ordinate the cutover around business workflows rather than simply choosing a technical date.

  • Tell customers and suppliers whether addresses will remain unchanged
  • Confirm payment, invoicing, CRM, ERP, and website email flows before switching
  • Check that the domain registrar account is accessible and credentials are known
  • Keep Google Workspace available until post-cutover checks are complete
  • Confirm how the organisation will handle support during the transition window
  • Schedule the cutover around customer service, finance, and operations workflows — not just a convenient technical date
Migration questions

Common questions about migrating from Google Workspace.

Will our email addresses change?

A domain migration normally aims to preserve the existing business addresses, but the final outcome depends on the source configuration and destination setup.

Will we lose old messages?

A correctly planned mailbox migration is designed to transfer existing messages, but you should retain the source environment until migration verification is complete.

Can we migrate without changing our domain?

Yes, the normal objective is to move mail hosting while continuing to use the company's existing domain.

How long does the migration take?

The timeline depends on mailbox volume, DNS control, account access, source-provider restrictions, and the number of domains and users involved. There is no fixed duration that applies to every organisation.

Can WigoSend help with the migration?

WigoSend provides guided self-serve migration with step-by-step instructions. For more complex setups, assisted migration may be available — contact us to discuss scope and availability.

What happens to Google Drive, Calendar, and other services?

WigoSend is an email and team communication platform. Google Calendar, Contacts, Drive, Meet, and other Google Workspace services are outside the standard migration scope.

Do I need to stop using Google Workspace first?

No. You should keep Google Workspace active throughout the migration and only cancel or downgrade after your post-cutover checks are fully complete.

Ready to plan your move?

Start with a migration readiness review, or speak with WigoSend about assisted setup for your Kenyan business.